Gardeners East Dulwich Accessibility Statement

Gardeners East Dulwich is committed to providing an accessible and inclusive experience for all visitors, customers, and members of our local community. We want everyone to be able to access information about our gardening services in the East Dulwich area, regardless of technology, ability, or personal circumstances.

Our Accessibility Commitment

We aim to conform to the Web Content Accessibility Guidelines version 2.1, Level AA. These internationally recognised guidelines explain how to make web content more accessible and usable for people with a wide range of needs, including users who rely on assistive technologies and those with visual, auditory, cognitive, or motor impairments.

Our goal is that people looking for accessible gardeners in East Dulwich can browse our website with confidence, access information clearly, and contact us in a way that works for them.

Measures to Support Accessibility

To provide a more accessible online experience, we take the following measures where possible:

Using clear and consistent headings and content structure to make pages easier to understand and navigate.

Providing text that is written in plain, simple language to support users of all reading levels and abilities.

Maintaining sufficient colour contrast between text and background so that content is easier to read for users with low vision or colour vision deficiencies.

Ensuring that images used on the site include meaningful alternative text where appropriate, particularly when images communicate important information about our gardening services in East Dulwich.

Screen Reader Support

Our website is designed to work with modern screen readers so that users who are blind or have low vision can access the same information as other visitors. We aim to:

Use descriptive page titles and headings that clearly describe each page and section.

Provide alternative text for images where they provide information about our services or local gardening projects in East Dulwich.

Ensure that important content is available as text and not only as images.

Keyboard Navigation

We recognise that some visitors prefer or need to navigate solely with a keyboard, without using a mouse or touch screen. Our website is being designed to support keyboard navigation by:

Allowing users to move through interactive elements, such as menus and forms, using standard keyboard controls like the Tab, Shift plus Tab, Enter, and Space keys.

Providing a logical order for navigation so that focus moves through the page in a clear and predictable way.

Ensuring that interactive elements are clearly highlighted when they receive keyboard focus.

Compatibility with Browsers and Devices

We aim to ensure that our site functions with commonly used browsers and devices, including desktops, laptops, tablets, and smartphones. We recommend using the most up-to-date version of your browser and operating system to achieve the best and most secure experience when accessing information about our gardening services in East Dulwich.

Ongoing Improvements

Accessibility is an ongoing process. As we update or expand our website to better serve gardening customers in East Dulwich, we will continue to review content, design, and functionality against WCAG 2.1 AA guidelines and best practice. Some areas of the site may still need improvement, and we are committed to addressing issues as they are identified and as resources allow.

Feedback and Accessibility Requests

We welcome feedback from all users, especially those who experience barriers when using our website or accessing information about our gardening services in East Dulwich. If you encounter any accessibility issue, find content difficult to use, or need information in a different format, you can contact us and:

Describe the page or content you were trying to access.

Explain the difficulty you experienced, including any assistive technology you were using.

Let us know what alternative format or adjustment would help you.

We will review your request and respond as soon as we reasonably can. Your feedback helps us improve our services and our website for everyone in the East Dulwich community.

Review of This Statement

This Accessibility Statement will be reviewed regularly to reflect any changes to our website, our gardening services, or accessibility standards. We are committed to improving accessibility over time so that people searching for accessible gardeners in East Dulwich can access information and support with confidence.